EGAIN Corp

AI customer revenue grew 11% year over year.

GAAP gross margin was 72%, compared to 73% in Q4 fiscal 2025.

Non-GAAP gross margin was 72%, compared to 73% in Q4 fiscal 2025.

Non-GAAP net income was $2.1 million, or $0.08 per share on a basic and diluted basis, compared to non-GAAP net income of $2.4 million, or $0.09 per share on a basic and diluted basis, in Q4 fiscal 2025.

Adjusted EBITDA was $2.2 million, representing a 10% margin, compared to $4.5 million, or a 19% margin, in Q4 fiscal 2025.

Total cash and cash equivalents were $73.3 million as of June 30, 2026, compared to $62.9 million as of June 30, 2025.

AI customer annual recurring revenue (ARR) grew 13% year over year and represented 72% of total SaaS ARR as of June 30, 2026.

GAAP gross margin was 73%, compared to 70% in the same period last year.

Non-GAAP gross margin was 74%, compared to 71% in the same period last year.

Non-GAAP net income was $13.0 million, or $0.48 per share on a basic basis and $0.47 per share on a diluted basis, compared to non-GAAP net income of $5.7 million, or $0.20 per share on a basic and diluted basis, in the same period last year.

Adjusted EBITDA was $13.6 million, representing a 15% margin, compared to $8.6 million, or a 10% margin, in the same period last year.

Cash provided by operating activities was $21.2 million, or an operating cash flow margin of 23%.

Fiscal 2027 First Quarter and Fiscal 2027 Financial Guidance For the first quarter of fiscal 2027 ending September 30, 2026, eGain expects:

Total revenue between $20.9 million and $21.4 million.